SHOPSMART AUTOS – CUSTOMER INFORMATION – APRIL 22, 2021
HOW TO REPORT A CAR DEALERSHIP TO THE DMV (Part 1) Those wondering how to report a car dealership to the DMV are sure to find a lot of information from a variety of sources. Making sense of it all can be a headache. Taking a few measures such as ensuring the dealership should be reported and then getting your ducks in a row before doing so will help you achieve your desired result. Here’s a quick look at how and why you can report a dealership to the DMV.Things You May Want To Complain Against a Dealer
Reporting a dealership to the DMV may sound like an extreme measure, however, there are several cases where reporting them is the right thing to do. Real Car Tips gives praise to many dealers who are working on
improving their customer service skills
as of late, but, there are still a few stragglers who continue to look for consumers to take advantage of. Despite the better customer service across the board, it’s not uncommon to discover issues with your vehicle shortly after signing the paperwork and driving it home. Surety Solutions highlights a few things that should set off red flags that are
reportable to the DMV
:
- The dealer did not give you the title of the vehicle even if you paid cash for the car. If you have a loan for the car, the dealer may have sent the title to the financing company to hold until the car is paid off.
- The dealer failed to provide you with the needed paperwork to register the car with your town clerk.
- The dealer didn’t pay off previous liens held against the vehicle.
- They are consistently
selling vehicles with faults
that require immediate maintenance. - They went out of business before giving you all the paperwork you need after a vehicle sale.
USA.gov indicates
that this may lead to faster and more effective results. If the dealership is creating false or deceptive advertisements, you’ll want to file your complaint with the Federal Trade Commission or FTC. However, for issues such as errors in your auto-loan or contract agreement, you’ll want to file your complaint with the Consumer Financial Protection Bureau instead. Vehicle Warranty issues should be filed with your local Attorney General. Vehicle safety concerns can be reported directly to the Department of Transportation, or DOT.
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